Archive for October, 2019

4 Tips to Get Your Doctor to Listen

I’ve come to recognize the look of skepticism from new patients. Should they trust me? Will I listen? Will I be a partner to them? I don’t take it personally. I’ve been a patient, too, and unfortunately, understand the situation all too well. You wait for what feels like an eternity for an appointment. Then […]

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Archive for April, 2019

How One Doctor Helped Change the Way Patients Experience Primary Care

As a primary care provider in San Francisco’s Mission District for 32 years, Dr. Bodenheimer took care of low-income, mostly Latina patients. He did his best to make their lives better. But as the years passed, Dr. Bodenheimer realized that he hadn’t been doing a very good job helping his patients, especially those with chronic […]

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